SuperGoogie is covered by the following warranties: 30 Day Return Guarantee
- In the improbable situation where your product is defective, you can return it for exchange 30 days of receipt.
- If the product works (but you do not want to retain it) you can also return it within 30 days for exchange. A replenishment and handling fee based on the situation will be charged.
How to request the guarantee (return, repair)
Only deflectable items can be returned under warranty for full exchange.
If your item has a problem, please write an email to our Support Center first:
Missing items, incorrect items or package shipped
A partial credit is offered for missing or incorrectly shipped items. We will provide a return service in the event of missing or wrongly shipped accessories Be sure to open the package and check the contents before signing the package.
One year free repair warranty
Unless otherwise noted on the product page, the product warranty is one year from the date of purchase.
Within one year from the date of purchase, buyers may return items for free repairs. Buyers pay the shipping fees to send the returned item, while we pay the shipping fees to send the repaired item back to the buyer.
Please contact us for RMA authorization, within 5 days of receiving the item, and ship the product back through the least expensive method. The item will be exchanged with a replacement (please contact us firstly, thank you).
For an additional cost, items over a year may be returned for repair.
If the buyer has damaged the item (s) and some components need to be changed, we will charge for the original value of the components. The buyer will have to pay shipping fees both ways too.
Lifetime technical support
Reliable, fast, useful and flexible, mediaXtreme provides technical support throughout the life of the device. Buy with confidence and enjoy our support; Whenever necessary!
Support team @ supergoogie.com
Service You Trust!